Now with the CSC Platform — Launching 2026

Construction Consulting. Reimagined.

Protecting Lenders. Empowering Builders. Delivering Certainty.

For over 40 years, CSC New England has been the trusted eyes on every construction site across New England — from the first blueprint to final close-out. Now we’ve built the platform to match our expertise.

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CSC Platform — Example Project Dashboard
350+
Active Projects
$684M+
Under Monitoring
50+
Bank Partners
2,000+
Inspections / Year
Coffee Shop – Portland · Draw #07 pending Review
Industrial - Wells · Electrical flag raised Flag
Residential (200+ Units) - Bath – Draw #05 approved Done
Residential (SFH) - Scarborough · 50% milestone Milestone
40+ Years of expertise
in New England
50+ Lending institution
partners
$1B+ In construction
value monitored
ME→CT Northern Maine to
Southern Connecticut
100% Independent &
lender-aligned
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40+
Years protecting
lenders' investments
About CSC New England

The Construction Consultant
Lenders Trust Most

CSC New England has been providing a comprehensive suite of construction consulting services to our partners for over 40 years. Founded in 1985 as CSI Maine by Ron Russo with a clear mission — to protect lenders through rigorous pre-loan reviews and diligent construction monitoring — the firm has grown into one of New England’s most trusted names in lender construction consulting.

In 2014, Ronald “Ron” Milley II acquired the company and immediately began expanding its reach and capabilities. Under Ron’s leadership, combining his engineering expertise with a relentless client-first approach, CSC New England now partners with over 50 lending institutions on commercial and residential projects spanning from Northern Maine to Southern Connecticut.

Today, CSC New England is investing in its next chapter: an innovative technology platform that brings the same rigor, independence, and transparency that define our field work into a fully connected digital experience for lenders, owners, contractors, architects, and inspectors.

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Our Services

A Fully Customizable Suite of Consulting Services

Every project is different. Every lender has unique requirements. CSC New England tailors its services to meet the specific needs of your institution, your borrowers, and the complexity of the project at hand.

Construction Risk Management

End-to-end project oversight protecting lender investment from pre-loan to certificate of occupancy.

  • Owner representation & advocacy
  • Project monitoring & management
  • Loan risk management
  • Pre-construction analysis & reporting
  • Construction inspections
  • Cost-to-complete analysis
  • Troubled project workout scenarios

Banking & Lending Solutions

Specialized consulting designed around the unique requirements of financial institutions and construction lending.

  • Pre-loan / pre-construction evaluations
  • Draw review & disbursement oversight
  • Overbilling detection & flagging
  • Lien waiver collection & tracking

Architecture & Engineering Reviews

Technically rigorous plan and cost reviews grounded in decades of real-world construction experience.

  • Budget & scope-of-work analysis
  • Regional cost benchmarking
  • Pre-sale building evaluations
  • Project budgeting support

Pre-Construction Reporting

Thorough analysis before a single shovel hits the ground, giving lenders the clarity they need to commit with confidence.

  • Contract delivery method review
  • Budget & contingency analysis
  • Regional project benchmarking
  • Schedule & timeline assessment
  • Document & insurance review
  • GC qualification review

Field Inspections

Licensed, experienced inspectors on the ground at every draw, verifying work in place and protecting against disbursement risk.

  • Draw-by-draw field inspections
  • Phase percentage verification
  • Photo documentation
  • Overbilling identification
  • Schedule monitoring
  • Milestone confirmation

Progress Reporting

Detailed, professionally authored reports delivered promptly after every inspection — the definitive record of project progress for lenders and all stakeholders.

  • Draw review narratives
  • Phase-by-phase progress analysis
  • Flag documentation & recommendations
  • Lien waiver tracking summaries
  • CSC invoice generation
  • Secure digital delivery to bank
The CSC Platform

One Platform. Every Role. Every Draw.

For the first time, every party in a construction loan — the lender, the inspector, the contractor, the owner, and the architect — works from the same real-time platform. No more email chains, missing waivers, or disputed draw amounts.

Lenders & Banks

Your complete project portfolio in one view. Approve draws, review CSC reports, acknowledge flags, and message your consultant — all from your portal.

  • Bank-scoped portfolio dashboard
  • One-click draw approval or rejection
  • Overbilling flag review & acknowledgment
  • Progress reports & AIA documents
  • Change order review & approval
  • Direct CSC messaging

CSC Inspectors

A high-contrast mobile inspection tool built for the field — complete your FI report, capture photos, and submit from the job site with zero paperwork.

  • Mobile-first FI form with tap-to-rate
  • 6-state completion scale per line item
  • Custom percentage override per item
  • In-field photo capture with captions
  • One-tap overbilling flags
  • GPS directions to project site

General Contractors

Submit draws, track lien waivers, manage change orders, and complete pre-construction requirements — all in a GC-specific portal that never requires a phone call.

  • AIA draw request wizard
  • Digital lien waiver collection
  • Pre-construction checklist
  • Project requirements acknowledgment
  • Change order submission
  • Real-time draw status

Owners & Borrowers

Stay informed and sign where it matters. Review draw requests, sign the AIA application, download CSC reports, and message your consultant at any time.

  • Project overview dashboard
  • Digital AIA signature workflow
  • Draw history & status tracking
  • Progress report library
  • Document upload & download
  • Direct messaging to CSC or bank

Architects

Review project documentation, confirm design intent, and stay connected to the construction process at the pre-construction and monitoring stages.

  • Project-scoped document access
  • Pre-construction review participation
  • Plan & specification upload
  • Milestone notification visibility

CSC Administration

The command center for CSC’s team — manage every project, author reports, track platform analytics, and maintain the highest standard of service across the portfolio.

  • Full portfolio dashboard
  • Progress & pre-con report authoring
  • User & role management
  • FI % benchmark intelligence
  • Platform-wide reporting
  • Notification system management
How It Works
1
Project Setup
Lender or CSC Admin creates the project and configures bank requirements
2
Pre-Construction
GC submits checklist, CSC authors the pre-con report, bank authorizes first draw
3
Draw Submission
GC submits AIA application with invoices, owner signs, waivers collected digitally
4
Field Inspection
CSC inspector visits site, completes mobile FI form, flags discrepancies in real time
5
Report & Release
CSC publishes progress report to bank; lender approves, rejects, or requests re-inspection

Built on 40 years of field intelligence.

The CSC platform transforms institutional knowledge — including proprietary FI benchmark data — into a real-time decision tool for every stakeholder on every project.

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Why CSC

The Difference Experience and Technology Makes

Independent Protection

CSC works exclusively for the lender. Our inspectors have no financial relationship with the GC or owner — only with the institution they protect.

Faster Draw Cycles

Digital waivers, mobile inspections, and one-click bank approvals cut the average draw cycle from weeks to days — reducing carrying cost for everyone.

Proprietary Benchmarks

Our FI % value benchmarks — refined over 40 years of inspections — give our inspectors a data-backed baseline for identifying overbilling no competitor can match.

Real-Time Transparency

Every inspection, flag, waiver, report, and approval is visible to every authorized party in real time — eliminating information asymmetry across the loan lifecycle.

Digital Lien Waivers

Subcontractors receive a pre-filled, no-login signing link by text or email. 68% sign within an hour — eliminating the biggest delay in draw release cycles.

New England Expertise

Our benchmarks, contractor knowledge, and regional cost data are built from 40+ years of New England projects — not national averages that miss Maine’s ledge, weather, and market realities.

Fully Customizable

Every bank has different requirements for retainage, meetings, waivers, and reporting. The CSC platform configures to your institution’s standards — not a one-size-fits-all template.

Mobile-First Field Tools

Our inspector app is built for the job site — high-contrast dark mode, large tap targets, GPS navigation, and offline-capable photo capture for inspections in any conditions.

Our Team

Professionals Who Know Every Square Foot

Our team brings together decades of hands-on construction management, engineering, and lending expertise — the kind of judgment that only comes from time in the field.

Ron Milley
President & CEO
Ron Milley is the owner of Consultant Services New England, LLC (Consultant Services) and has owned the company for eleven years. Through day-to-day company operations, Ron and his team assist lenders with commercial and residential projects that span from Northern Maine to Southern Connecticut. Ron holds a Bachelor of Science in Construction Management Technology from the University of Maine Orono and has over 30 years of experience in the field, beginning in demolition and concrete cutting to commercial and residential construction. Ron lives in Freeport with his wife and three children. He enjoys spending his free time with family and friends outside during all four seasons.
Terry Place
Senior Consultant
Terry joined Consultant Services in 2016 as a Project Manager and now serves as Vice President of Operations. Over the past decade, Terry has played an integral role in strengthening relationships with lending partners while reinforcing the company’s commitment to responsive service, detailed budget analysis, waiver tracking, and proactive project management throughout the construction loan monitoring process. In her current role, Terry oversees staff training, scheduling, project coordination, preconstruction and construction loan processing meetings, and the company’s day-to-day operational processes. Terry has extensive experience supporting lenders and real estate professionals and is focused on delivering efficient operations, consistent reporting, and high-quality client service across all phases of construction monitoring and risk management. Terry earned her Bachelor of Science from the University of New Hampshire in 1994. Outside of work, she enjoys spending time outdoors with family and friends.
Jennifer Gregor
Project Coordinator
Jennifer Gregor joined Consultant Services in 2022 as a project manager, bringing with her 36 years of experience in customer service, operations, project management, and office administration. As a project manager, Jennifer brings dedication, organization, and strong client relationships to every project. Jennifer began her career with Cole Haan, where she spent 17 years as a Customer Service Manager. After Cole Haan, Jennifer joined her father and brother at Engineered Products for six years, serving as Office Manager and supporting residential building, concrete cutting, and demolition operations. Jennifer then spent nine years with Northpoint Marine and Industrial as a Senior Operations Leader where she coordinated ship repair and maintenance projects for Coast Guard vessels throughout the East, West, and Gulf Coasts. A graduate of Endicott College with a degree in Business Administration, Jennifer brings a strong background in both corporate and family-owned businesses. Jennifer lives in Eliot with her husband of 31 years. Together they have two grown sons. Outside of work, she enjoys gardening, traveling, spending time outdoors, and making memories with family and friends.
Jason McLaughlin
Construction Consultant
Jason McLaughlin joined Consultant Services in 2023 as a Construction Consultant. In his role, Jason is a bank representative for commercial and residential construction projects. Jason began his career in construction in 2008 working for Sargent as a layout / grade foreman. In 2012, Jason and his wife moved to Farmingdale where he started working for Hahnel Bros. Co. as an HVAC/ Sheet Metal Project Manager, running their Lewiston field crews until 2023. Jason was born and raised in Houlton, Maine and attended the University of Maine Orono where he earned a Bachelor of Science in Mechanical Engineering Technology. Jason resides in Farmingdale with his wife Kristy and two daughters Eileen and Emily. When not working , Jason can be found following his girls around for sports, spending time with family, or enjoying his favorite hobbies of hunting and golfing .
Brad Moll
Construction Consultant
Brad Moll joined Consultant Services in 2019 as a Construction Consultant. In his role, Brad holds various positions as an owner’s representative and a bank representative for commercial and residential construction projects. Brad earned a Bachelor of Science in Civil Engineering/Construction Management from the University of Maine Orono in 1994 and a master’s in business administration from Southern New Hampshire University in 2000. He co-owns Yarmouth Development Co., managing the acquisition and development of residential and commercial properties. From 2004-2017, Brad co-owned Tristone Industries, performing commercial and industrial construction projects primarily for universities, hospitals, airports, parking garages, power plants, and industrial facilities in Maine, New Hampshire, Vermont, Massachusetts, and the U.S. Virgin Islands. Brad grew up in Canaan, Maine and attended Skowhegan Area High School. He lives in Yarmouth with his wife and together they have two adult children. During his free time, Brad enjoys boating, skiing, and time at camp with family.
Our Partners

Trusted by New England's Leading Institutions

From community savings banks to regional commercial lenders, developers to professional firms — CSC New England has earned the trust of the institutions that shape the built environment across our region.